Effective May 31, 2013, physical refund checks can no longer be picked up at the Business Office. Physical checks will be mailed to the student’s mailing address as indicated with the Office of the Registrar.
To avoid delays in receiving your refund, students are encouraged to create an electronic refund profile in the Student Billing and Payment Center on Gateway. Electronic refund profile should be created at least two business days prior to the expected refund date.
It is also strongly recommended that routing/account information be validated with your financial institution before submission, as inaccurate or illegible banking information will also cause a postponement of your refund.
Fall 2021 Refund Dates
- Friday, August 27, 2021 – Refunds for all classifications
- Wednesday, Sept. 1, 2021 – Refunds for all classifications
- Friday, Sept. 10, 2021 – Refunds for all classifications
- Wednesday, Sept. 15, 2021 – Begin regular Wednesday refunds for all classifications
Refunds are disbursed every Wednesday but are subject to change due to University closures and/or holidays.
Student accounts are reviewed weekly by the Business Office after the semester’s initial disbursement of refunds. If the amount of payments and financial aid awards awards exceed the charges billed to the account, students may expect to receive a refund. Refunds are submitted for deposit every Wednesday and are generally made available to the student on the same day. However, the availability of the funds is determined by the student’s bank.
Refunds for students will be mailed to the address on file with the university if they are NOT enrolled for direct deposit. If a mailed refund check is not received at the mailing address on file and you want to request a reissuance, it will be processed after our 12 business day waiting period. Students may request replacement refund to be issued to a credit card on file from a previous payment, or you may elect to enroll in our direct deposit refund check method. Otherwise, there is a $50 fee for replacement of a refund check. Refund checks are not available for pick-up, they will be mailed. Students are advised to sign up for direct deposit to avoid mail delays.
The Business Office will withhold processing a refund for 15 business days if payment is received by personal or electronic check. In addition, students whose balances are paid by a third party (military, Texas Tomorrow Fund, ROTC, etc.) will not be entitled to a refund until full payment has been received by the third party.