Students who have complaints about the policies, procedures and deadlines of an administrative area of St. Mary’s University, or the personal treatment they have received from an administrative area of the university, should contact the appropriate office.
Issues and complaints that cannot be addressed through established university channels should be resolved, if possible, between involved parties. In other situations, students are encouraged to submit complaints to the senior administrator of the department or office.
All student complaints must first be addressed internally. If the internal resources have been exhausted and the complaint is not satisfactorily resolved, then the student may file a complaint with the regulatory agency in the state where the student is receiving instruction and/or the institutions accrediting agency.
Texas Higher Education Coordinating Board
Office of the General Counsel
P.O. Box 12788
Austin, Texas 78711
For more information, review their Student Complaint information.
Southern Association of Colleges and Schools
Commission on Colleges
1866 Southern Lane
Decatur, Georgia 3033
For more information, visit the SACS Commission on Colleges website.
The Commission on Colleges requests that they be contacted only if there is evidence that appears to support an institution’s significant non-compliance with a requirement or standard.