
About Information Services
Information Services (IS) maintains a reliable technology infrastructure and provides technology services to the campus community consistent with the mission and vision of the University. IS provides support, training, computer, network and Internet services to the entire University. We connect the campus community members to each other, to their work and studies and to the information and technical resources they need to achieve their goals. Service is our central focus, inspired by the Marianist charism found throughout our institution’s operations.
Technical Support Services (Help Desk)
Technical Support Center | 210-431-HELP
If you need technical assistance, you can visit us at the Technical Support Center, located in the Charles Cotrell Learning Commons, on the first floor of the Blume Library or call 210-431-4357. The main IS offices are located in Charles Francis Hall on the second floor.
File Sharing
St. Mary’s University takes the issue of file sharing seriously. Read the complete University Statement on File Sharing and Peer-to-Peer Technologies.

Guest Wifi
If you already have a stmarytx.edu account, you cannot request a guest account. You will need to log in to edurom using your St. Mary’s University credentials.
For all others, use the following steps to connect to St. Mary’s University’s on-campus wifi network as a guest:

- In the network settings, choose the network StMU-Guest.
- Open your web browser if you are not automatically redirected, and wait for the login page to load. If this is your first time connecting, click “Request a Guest Account”.
- Choose a network the St Mary’s Guest.
- Receive Confirmation and Click “Continue”
- Upon submission, you will receive an email or text with your login user name, password and expiration date.
- Click the Link in the email or text to be taken to the login page.
- Enter your user name and password.
- Check that you accept the “Acceptable Use Policy”.
- Click “Sign In”.
- You will now be connected on this device.
eduroam
St. Mary’s University provides faculty, students and staff easy connection to Wi-Fi while visiting other academic institutions worldwide. A new wireless service known as eduroam allows users from participating institutions to access a secure, encrypted wireless network using their home organization’s login credentials. St. Mary’s faculty and students who travel throughout the world can use their St. Mary’s credentials when studying or visiting other eduroam institutions. With eduroam, you do not need to request a guest account at the institution you are visiting.
The eduroam network is used by more than 400 other U.S. higher education institutions and nearly 1,000 institutions worldwide. Visit the eduroam website for the list of participating institutions.
When traveling, St. Mary’s users will select the eduroam Wi-Fi network and use their St. Mary’s University email address and St. Mary’s password to connect. To save time and ensure proper functionality, test your mobile device before leaving the St. Mary’s University campus. Contact Technical Support Services for assistance at 210-431-4357.
Contact Us
Technical Support Center
Cotrell Learning Commons, First floor of the Blume Library210-431-HELP (4357)
tsc@stmarytx.eduAfter Hours: Email tsc@stmarytx.edu or leave a voicemail to be returned the next business day.
Hours
Monday through Thursday, 8 a.m. to 10 p.m.
Friday, 8 a.m. to 5 p.m.Holiday Hours
Monday to Thursday, 8 a.m. to 7 p.m.
Friday, 8 a.m. to 5 p.m.