Frequently Asked Questions
- How do I view my account on Gateway? What does it reflect?
- When are payments due?
- When will my financial aid be credited to my account?
- How can I set up a bookstore charge account?
- How does the College Work Study (CWS) program get applied?
- How is my meal plan billed and how do I use it?
- Can I cash a check on campus?
- What is the health insurance requirement?
STAY INFORMED!! Announcements and updates for new services and policy changes are posted on Gateway. Periodically checking Gateway helps keep you informed and up to date.
To view your student account on Gateway:
Log in to Gateway
- Click on the "Self Service" Tab, then click on the "Banner Self Service" folder
- Next, click on the "Student and Financial Assistance" folder
- Now click the "Student Account" folder
You can select to view your account two ways: as a summary of each term or as a detail statement for a specific term.
For information on how to read your online statement please click this link.
What does it reflect?
The billing statement gives an overview of all financial activity that has occurred on a student's account for the semester registered.
If data changes, for example, a new scholarship is received or the student changes residence halls, an updated billing statement can be viewed 24/7 on Gateway, or by requesting a statement using our e-mail address, businessoffice@stmarytx.edu .
After registration, charges and credits are posted on the student's account. The student can then view their bill on Gateway and can then identify any items that may require additional attention.
Note: Statements are available 24/7 to students daily on Gateway after the student has registered. Statements are NOT automatically mailed to students unless requested as stated above.
For information on other online services available soon through Gateway, click here.
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When are payments due?
When a student registers in advance for any semester (e.g., priority registration for returning students and June orientation for new students), payment confirmation of financial assistance and/or payment plans are always due by the following dates:
Fall semester due date: August 15
Spring semester due date: January 10
Summer due by: First day of classes
For students who participate in general registration, at the start of the semester (including those who register during August orientation), the payment due date is the day of registration.
The due date for students who register after general registration (late registration) is the day of registration.
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When will my financial aid be credited to my account?
Approved financial aid is normally credited to a student's account at the beginning of each semester. Crediting of financial aid can be held due to verification and/or incomplete documentation. All communication to resolve these issues must be kept with the Office of Financial Assistance.
If a balance is still due after financial aid has been credited, please pay in full or select a payment plan by the semester due date. Payments can be made online through Gateway.
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How can I set up a bookstore charge account?
Bookstore charges are available to all students. The maximum amount for a bookstore account is dependent upon your full-time or part-time status. The charge will be assessed to your student account and can be paid by financial aid.
Full-time student bookstore maximum:$650
Part-time student bookstore maximum:$300
Any unused portion will be credited to the student account at the end of each semester automatically. Students may request closure at the Business Office at any time prior as well or by emailing the Business Office at businessoffice@stmarytx.edu.
The Business Office will review periodically and may close this account for failure to maintain financial arrangements. We will also assist with any refunding, if necessary.
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How does the College Work Study (CWS) program get applied?
Upon request, your CWS award may be set up as "Direct Deposit" when you accept your financial aid award (the letter you sign and return to the Office of Financial Assistance). A Payroll Deduction Authorization form MUST be signed and submitted to the Payroll Office in order to finalize your Direct Deposit authorization. Work Study payroll is applied to your student account balance each pay day until you have reached your semester's maximum awarded amount or until the account is cleared. Then all remaining credits will be given back to the student according to our refund schedule unless payroll deduction is terminated.
NOTE: Students are NOT given immediate credit on their student account for work study, but it can be taken into consideration when setting up an installment plan. Proof of payroll deduction is required at that time.
Otherwise, if you do not elect to have it as a direct deposit, your student account balance without this consideration may be discussed with the Business Office.
Please visit the website for the Office of Financial Assistance for information on other required forms.
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How is my meal plan billed and how do I use it?
All resident students are required to purchase a meal plan of either A, B, or C each semester that they reside. For commuters we offer a meal plan D. All meal plans fall under the same rules and policies. We also have meal plan S for residents and commuters enrolled in the summer sessions. Please see our tuition and fees schedule for pricing.
Meal plans operate on a point system - they decline as you use them. Students access their meal plan points using their student ID card. Purchases can be made at the campus dining hall, Subway, or Java City. Meal plans can be changed between A, B, or C for resident students only during the first two weeks of the fall and spring semesters.
Commuter meal plans can be changed or dropped during the first two weeks of the fall and spring semesters. In the summer, changes must be made within the first five days of classes.
Please see our website to download the appropriate forms.
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Can I cash a check on campus?
St. Mary's students can cash personal checks up to $50 per day at the Business Office during our normal business hours and only during the active semesters. We do not cash checks after semesters are ended.
Third-party checks (payroll checks, rebate checks, etc.) will not be cashed. Exceptions may be made when the third party is a parent or relative.
An ATM is located in the University Center across from the front desk. Transactions fee may apply.
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What is the health insurance requirement?
All on-campus residents, including all international students, are required to have health insurance. Health insurance is automatically billed and will appear on your statement each Fall and Spring semester as either domestic insurance or international insurance. Please see our tuition and fees schedule for pricing.
If you already have health insurance, you may apply for a waiver online and submit all the required information to the Health Center by the semester deadline. Submission of incomplete waivers or incomplete records will not be processed or waived. Contact the Student Health Center for waiver deadlines and requirements at 210-436-3506.
Health insurance coverage is available to all students enrolled at least time. Applications are available at the Student Health Center. The Health Center also offers coverage for spouses and children for an additional charge.
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