Student Account Refunds

Students are encouraged to create an e-refund profile in the student billing and payment center via Gateway, in order to avoid delays in receiving a refund.

When creating an e-refund profile it is also recommended that students validate routing/account information with their financial institution before submission, as inaccurate banking information will cause a delay of refund direct deposit.

Refund Distributions

Refund distributions begin after the 100% add/drop period listed on the Academic Calendar each semester.

Student accounts are reviewed weekly by the Business Office after the semester’s initial distribution of refunds. If the amount of financial awards and/or payments exceeds the charges billed to the account, students may expect to receive a refund. Direct deposit refunds are submitted every Wednesday (exceptions for holidays and university closures). However, availability of the funds is determined by the student’s banking institution. For those students who do not have an e-refund profile for direct deposit, a refund check will be mailed to the permanent address listed on file by the university. To update address, students need to complete the “Student Record Change Form” on Gateway under the Registrar’s page. Refunds are not available for pick up.

The Business Office will withhold processing a refund for 10 business days if payment is received by personal or electronic check. In addition, students whose balances are paid by a third party (Military, Texas Tomorrow Fund, ROTC, etc.) will not be entitled to a refund until full payment has been received by the third party.