St. Mary's University 1 Camino Santa MariaSan Antonio, TX 78228 +1-210-436-3011 St. Mary's University logo William Joseph Chaminade

In response to the COVID-19 situation, the Registrar’s Office will be operating and serving customers in an electronic format until further notice. We understand these are challenging times, but we also want to reassure our students, faculty and staff that this transition will not disrupt our support of your academic needs.

Many of our services are available on Gateway. If you have questions, please refer to the FAQs below for assistance. Email the Registrar’s Office at with any other questions. All requests submitted will be answered in the order they were received. Please understand that a high volume might result in a possible delay.  Phone correspondence will be more difficult at this time, so we highly encourage email as the preferred means of communication.

Thank you for your patience and understanding.


How do I order an official transcript?

The process to order a transcript has not changed. Official transcripts may still be ordered online on the St. Mary’s University Transcripts webpage.

How do I drop a class for Spring 2020?

Students can request to drop a class by emailing the Registrar’s Office at Include your Rattler ID number, full name and the course number in the email body. Do not put your ID number in the email subject line. Undergraduate students must copy (cc) their Academic Adviser. Graduate students must copy their Program Director. The request to drop a course will not be processed if the adviser or program director is not copied in the email. This option is available through the last day to drop a class on Friday, April 17.

When is the last day to drop a class for Spring 2020?

The last day to drop a course has been extended to Friday, April 17.

How can I change my major?

Undergraduate students can email the Registrar’s Office directly to change their major, or add a second major or minor. Include your Rattler ID number, full name, current major and/or minor and the major and/or minor you wish to change to. Do not put your ID number in the email subject line. Undergraduate students must copy (cc) the Office of Academic Advising at to receive a new Academic Adviser. Graduate students must email their respective Academic Dean to request a change in program.

How do I report an error on my GPS?

Any questions related to GPS can be sent to Please include your Rattler ID, full name, and a specific question or screenshot of the error in the body of the email.

How do I request an enrollment or degree verification?

Students can request an enrollment or degree verification by filling out the form found on the Registrar webpage. The form can be sent via email from the student’s University email.

I would like to take summer classes at another institution? What do I need to do this?

Students who would like to take courses outside of St. Mary’s during the summer will need to submit a Permission to Take Courses for Transfer Credit form found on Gateway. The information on Transfer Credits is located in the middle of the page, which also includes the course you are not allowed to take. Once the form is submitted to the Registrar’s office, we will review the courses you want to take and let you know if they are approved. If approval from a department chair is needed, the Registrar’s office will contact the appropriate chair and let you know once we receive confirmation.

Daily Transactions
When does Priority Registration start?

Priority Registration for Fall and Summer 2020 begins Monday, March 30. Students should stay tuned to emails for further information or visit the Academic Advising portal on Gateway.

How can I get into a closed class?

Students should add themselves tot he waitlist or register for an alternate section of the same course or any course all together. We also recommend that students consult with their Academic Adviser for options if the class does not become available.

I am getting a prerequisite error when adding a class? Who do I contact?

Students should email the Registrar’s Office at Include your full name, Rattler ID number, the CRN for the course you are attempting to add and the error you are receiving in the body of the email. Depending on the prerequisite, the Registrar’s Office may provide an override or direct you to the department chair for advice.

How do I request a substitution for a course?

Contact your Academic Adviser. They have access via Gateway to submit a substitution request.

How do I obtain my registration pin number?

Contact your Academic Adviser or the Office of Academic Advising at

Who do I contact if I’ve lost my registration pin number?

If you are already registered for classes and you lost your pin number, contact the Registrar’s Office at If you have not registered for any classes and you lost your pin number, contact the Office of Academic Advising at

How would I know if I am cleared to register?

To check if you have a hold that will prevent you from registering, go to your Student Profile on Gateway. The hold status is located on the upper right-hand corner. GPS will also note if you have a hold.

Who do I contact if I have a hold?

If your hold is with the Business Office, contact them at For all other holds, contact the Registrar’s Office at Include your Rattler ID number, full name and the hold error in the body of the email.

Priority Registration
Will May Commencement be canceled?

St. Mary’s University has not made a decision about May Commencement. The University community will be informed as quickly as possible once we have reliable information upon which to base an informed decision.

Will I still graduate if May Commencement is canceled or postponed?

St. Mary’s University will still confer degrees and mail diplomas in late May or early June to the address submitted on the student’s Application for Graduation. Diploma pick-up dates will be announced at a later date.

How do I apply to graduate in Summer or Fall 2020?

Once Priority Registration begins, students will receive an email with information on applying for graduation.


About the Registrar’s Office

From the first day of class — and even before — until you walk across the commencement stage, the Registrar’s Office is a significant part of the student experience at St. Mary’s University.

On these Registrar’s Office pages, you can find information on class registration and advising, degree plans, academic calendars and schedules, as well as details on preparing for graduation and commencement exercises. Even after graduation, this is the office that will assist you for information including official transcripts.

Female student accepting her degree

If you need to be readmitted to the University, information about the process and the application can be found on the Registration page.


Office of the Registrar
St. Louis Hall, Room 104
Fax: 210-431-2217

Office Hours
Monday through Friday
8 a.m. to 5 p.m.

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