Frequently Asked Questions
- How do I view my account on Gateway? What does it reflect?
- When are payments due?
- When will my financial aid be credited to my account?
- How can I set up a bookstore charge account?
- How is the College Work Study (CWS) program applied?
- How is my meal plan billed, and how do I use it?
- How can I set up direct deposit so that my refund will be electronically deposited with my bank?
- What is the health insurance requirement?
- How can I waive the parking permit charge?
- Am I required to report tuition charges to the IRS?
How do I view my account on Gateway?
To view your student account on Gateway:
- Log in to Gateway
- Select My St. Mary's from the gold toolbar
- Look under Student and Financial Assistance
- Select Student Account
- Select Account Detail for TERM
- Enter the term you are inquiring about (i.e. Spring 2013), then click on Submit
You can select to view your account two ways: as a summary of each term, or as a detail statement for a specific term.
What does it reflect?
The billing statement gives an overview of all financial activity that has occurred on a student's account for the semester registered.
If data changes, for example, a new scholarship is received or the student changes residence halls, an updated billing statement can be viewed 24/7 on Gateway, or by requesting a statement via our e-mail: businessoffice@stmarytx.edu.
After registration, charges and credits are posted on the student's account. The student can then view their bill on Gateway and identify any items that may require additional attention.
Note: Statements are available 24/7 to students on Gateway after the student has registered. Statements are NOT mailed to students unless requested.
When are payments due?
When a student registers in advance for any semester (e.g., during priority registration for returning students or during June orientation for new students), payment confirmation of financial assistance and/or payment plans are always due by the payment deadlines stated on our Payment Policy webpage.
Please go to the Forms for Download page, and download the Financial Planning Form for the payment plan due dates.
Payments can be made online through Gateway, in the Business Office, or mailed to Attn: Business Office.
The payment due date is the day of registration, for students who participate in general registration at the start of the semester (including those who register during August orientation), as well as to students who register after general registration (late registration.)
When will my financial aid be credited to my account?
Approved financial aid is normally credited to a student's account at the beginning of each semester. Crediting of financial aid can be held due to verification and/or incomplete documentation. All communication to resolve these issues must be kept with the Office of Financial Assistance.
If a balance is still due after financial aid has been credited, please pay in full or select a payment plan by the semester due date. Payments can be made online through Gateway.
How can I set up a bookstore charge account?
Bookstore charges are available to all students. The maximum amount for a bookstore account is dependent upon your full-time or part-time status. The charge will be assessed to your student account and can be paid by financial aid.
| Category | Charge |
|---|---|
| Full-time undergraduate and law students | $650.00 |
| Part-time undergraduate and law students | $300.00 |
Any unused portion will automatically be credited to the student account at the end of each semester. Students may request closure at any time prior by going to the Business Office or by e-mailing the Business Office at businessoffice@stmarytx.edu.
The Business Office will also periodically review accounts and may close this account at any time due to non -
payment and/or lack of financial arrangements with the student account balance.
The Business Office will also assist with any refunding, if necessary.
How is the College Work Study (CWS) program applied?
Upon request, your CWS award may be set up as direct deposit when you accept your financial aid award (the letter you sign and return to the Office of Financial Assistance). A Payroll Deduction Authorization form must be signed and submitted to the Payroll Office in order to authorize and finalize the direct deposit to your student account.
Work-Study payroll is applied to your student account balance each payday until you have reached your semester's maximum awarded amount or until the account is cleared. Then, all remaining credits will be given back to the student according to our refund schedule unless payroll deduction is terminated.
Note: Students are NOT given immediate credit on their student account for Work-Study, but it can be taken into consideration when setting up an installment plan. Proof of payroll deduction is required at that time.
Otherwise, if you do not elect to have it as a direct deposit to your tuition, your student account balance without this consideration may be discussed with the Business Office.
Please visit the Office of Financial Assistance online for information on other required forms.
How is my meal plan billed, and how do I use it?
Residential meal plans operate on a daily meal system. The residential restaurant called The Diamondback Cafe, is an all-you-care-to-eat facility. Students access their meal plan using their Rattler ID card. Their ID can also be used at any of the other campus restaurants: Subway, Chick-Fil-A, Starbucks, or the P.O.D. Express.
All resident students are required to purchase a meal plan for each semester that they reside on campus. There are two plans available: the Rattler 7 and the Rattler 5. The Rattler plans provide daily meals for the number of days in the selected plan.
There are also three plans available for commuter students: Value Plan 55, Value Plan 25, & the Dining Dollars Plan. The Value Plans provide a limited numbers of meals per semester in the Diamondback Cafe. The number of meals is dependent on the plan selected. The Dining Dollars Plan allows access to all campus facilities at an a-la-carte rate.
Please visit the Campus Dining website for additional information regarding the meal plans and/or the campus dining facilities.
Each fall, any unused amount in the dining dollars portion of all plans will transfer into the spring semester's portion. At the end of the spring semseter, any unused dining dollars will be forfeited.
The unused days in the Value Plans do not carry over to the next week or the next semester.
Meal plan S is available for residents and commuters enrolled in the summer sessions.
The St. Mary's University Code of Conduct rules and policies apply to all meal plans.
Please see our tuition and fees schedule for pricing.
Resident students can change meal plan selections between Value Plan 5 or 7, no later than 5 p.m. on the first day of classes.
Commuter students can change or drop meal plan selections no later than 5 p.m. on the first day of classes as well.
There is a $10 fee for each meal plan change processed.
Please go to the Meal Plans section of our Forms for Download page for the appropriate forms.
How can I set up direct deposit so that my refund will be electronically deposited with my bank?
Students can sign up to receive their refund checks electronically as E-Refunds. This process allows any refunds to be issued directly from St. Mary's University into students' checking or savings accounts.
If you are interested in signing up for E-Refund, go to the E-Refund Direct Deposit to Bank Forms section of the Forms for Download page and complete the authorization form. For security reasons, these forms cannot be accepted by e-mail.
This deposit authorization is to remain in full force and effect until St. Mary's University has received written notification of its termination from the student and in such time and in such manner as to afford St. Mary's University and the depository a reasonable opportunity to act on it.
For your convenience, an ATM is located in the University Center across from the front desk. Transaction fees may apply.
What is the health insurance requirement?
All on-campus residents, including all F, J and H visa international students, are required to have health insurance. Health insurance is automatically billed and will appear on your statement each Fall and Spring semester as either domestic insurance or international insurance. Please see our tuition and fees schedule for pricing.
If you already have health insurance, you may apply for a waiver online by the 12th class day of each semester. Contact the Student Health Center at (210) 436-3506 for waiver deadlines and requirements.
Health insurance coverage is available to all students enrolled at least part-time. Commuter students can enroll online as well. The insurance premium can be added to your student account until the 12th class day. The St. Mary's University-sponsored insurance plan also offers coverage for insured's dependents (spouse and children) for an additional charge.
How can I waive the parking permit charge?
If you do not plan on parking on campus, you can request to have the parking permit charge waived from Campus Police. Students are required to send their student ID number in an email request to Campus Police at code3@stmarytx.edu. Since parking permits are automatically assessed to the student's account at registration, they will need to submit a waiver request at the start of EACH new semester.
Students parking on-campus without a permit can be issued a citation by Campus Police for each offense. The cost for each citation is $50.
Am I required to report tuition charges to the IRS?
The University is required to file a tax form 1098-T. There are some exclusions to reporting, such as certification programs (e.g., Continuing Studies). Please refer to the link below if you have any additional questions on this form.



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